Contact Us
You must be 21 or older to gamble in Florida. This page explains how to contact Florida Online Casinos, what we can help with, and what we can't. We are an independent comparison site, not a casino, so we can't access your casino account.
What you can contact us about
We welcome messages about the content on kunkelforcongress.com. The most useful ones usually fall into these groups:
- Corrections: a bonus figure, wagering requirement, payment method or licensing detail on our pages that looks out of date or wrong.
- Feedback on reviews: a factor you think we should weigh differently, such as payout speed, game range, mobile play or support.
- Partnerships and press: questions about how the site operates or is funded.
- Site problems: broken links, pages that won't load or layout errors on your phone.
- Privacy or data questions: requests about information you have shared with us.
How to reach us
Use the contact form or the contact details shown in the site footer or on this page, if they are displayed. We don't publish a phone line or a support-hours promise, so please write to us and include enough detail to let us check the issue.
- Tell us which page you are writing about.
- Quote the statement you think is wrong, or describe the problem.
- If you can, add the source, such as the operator's own terms page, and the date you viewed it.
- Leave a reply address. Please don't send passwords, card numbers or ID documents.
We review messages as they come in. We can't promise a reply time or a particular outcome, but factual corrections are checked against the operator's current terms before we change anything.
What we can't help with
We don't run any of the casinos we cover, so we can't act on account matters. That includes:
- Withdrawals that are delayed or pending, or bonus balances that look wrong
- Identity verification (KYC) requests and account closures
- Disputes over wagering requirements, game results or confiscated winnings
- Lost passwords or login problems
For these, contact the operator's own support team through its live chat, email or help center. Keep screenshots and transaction records, and read the operator's terms before you write. Our Terms and Conditions explain how you may use this site.
How we handle your message
We use what you send only to answer you and to improve the site. Our reviews and rankings are based on published criteria, and commissions we may earn from operator links do not decide ranking. A message to us won't change a ranking by itself, but well-sourced evidence can lead us to recheck a review. You can read more about who we are on the About Us page.
Gambling support in Florida and nationwide
Gambling always carries a risk of losing money, and it should never be treated as a way to earn income or solve financial problems. Only play with money you can afford to lose, and stop if it stops being fun. If gambling is causing you or someone close to you stress, help is free and confidential:
- National helpline: 1-800-GAMBLER (1-800-426-2537)
- Florida helpline: 888-ADMIT-IT (888-236-4848)
Our Responsible Gambling page covers deposit limits, time limits and self-exclusion tools, and how to use them.
A note on eligibility
Laws on online gambling vary, and the rules on offshore and sweepstakes-style sites are complicated. Nothing we publish is legal advice. Check your own eligibility and the operator's terms before you sign up, and consult a qualified professional if you are unsure about legal or tax questions.